Glossary

Trigger

A small button that appears in the corner of your website screen when you apply the Feedbank script. Clicking this button brings up a widget where you can send feedback.

Widget

This is the window that appears when you click the trigger button. You can send feedback to the website operators.

Category

Data that can be attached when sending feedback from the widget. It is given to categorize feedback, and moderators can customize type content, color and placement.

Improvements

A list of enhancements will appear next to the widget when you click the icon in the lower left corner of the widget. Improvements refer to the moderators' responses to feedback sent by users. When moderators resolve feedback, they can optionally leave improvements to users.